Privacy information.

Information you provide

Our consultation form collects your name, work email, organization, service interest, and a brief description of your needs. A callback number, preferred callback window, and time zone are optional; a time zone is required when you request a specific callback window. You may also share information when emailing or calling us.

How we use inquiries

We use inquiry information to understand your request, assess whether our services are a fit, respond to you, and discuss a possible engagement. A submission does not create a consulting engagement or confirm an appointment. A callback preference is a request and is not guaranteed.

Services that process information

Our website is hosted through OpenAI Sites on Cloudflare infrastructure. Website form submissions are sent through Make to our contact mailbox in Zoho Mail. These providers process information as part of delivering their services. Their systems may retain operational records, backups, and logs under their own settings and policies.

Our AI telephone assistant uses Retell AI and Twilio to handle calls. Calls are transcribed, and transcripts are emailed to our team for review. Call metadata and any recordings retained by the telephone service are also subject to the telephone service’s settings and policies. Please use email if you prefer not to speak with the AI assistant.

Access and storage

Inquiries are intended for review by Damika Hayes and Earl Hayes. The service providers described above process information needed to operate the website, email, automation, and telephone services. Our website form does not create a separate customer account or inquiry database.

Inquiry correspondence is retained to review and respond to requests and maintain related business records. How long a particular record remains available depends on its purpose, any resulting engagement, applicable recordkeeping needs, and the service provider’s settings and backups. You can contact us to ask about a record or request its deletion; we will review the request and explain any limitations.

Website operation and security

Hosting and communications providers may process technical information such as IP addresses, browser information, timestamps, and service logs to deliver and protect their services. The inquiry form uses automated checks to help reduce unwanted submissions. No transmission or storage method can guarantee complete security.

Keep your inquiry non-confidential

Please provide only a brief, non-confidential overview. Do not submit passwords, payment or bank account details, Social Security numbers, sensitive security configurations, or detailed vulnerability evidence. If we agree to work together, we can discuss an appropriate method for sharing any information needed for the agreed scope. Assessment work requires separate scope and authorization.

Questions and requests

For privacy questions, corrections, or deletion requests, email contact@hayesstrategicpartners.com. Include enough information for us to locate your inquiry, but do not send identity documents or other sensitive material unless we arrange an appropriate verification method.

Updates

We may update this information as our services or processes change. The date above identifies the latest revision.